Payment Policy
Accepted Payment Methods
We accept the following secure payment methods:
- Credit and debit cards (Visa, MasterCard)
- Additional trusted international payment options may be available at checkout
Currency
All payments are processed in Pound Sterling (GBP £).
If a customer pays using a different currency, any conversion fees or exchange rates are determined by their bank or payment provider.
Payment Security
We use encrypted payment gateways that comply with PCI DSS certification standards to ensure safe and secure transactions.
No payment information is stored on our servers.
Order Confirmation
Your order is processed only after the payment has been successfully confirmed.
Once the payment is validated, the order immediately enters our fulfilment and dispatch workflow with our partnered suppliers.
Refunds
Refunds are issued to the same payment method used for the original purchase.
Processing times may vary depending on the customer’s bank or payment platform.
Example
A customer completes their purchase using Google Pay → they receive an instant payment confirmation → the order is automatically forwarded for preparation and shipping.