Privacy Policy
GDPR Compliance
Vernno complies with the General Data Protection Regulation (EU Regulation 679/2016) and all applicable UK data protection laws.
Data We Collect
We may collect the following personal information when a customer interacts with our website or places an order:
- Name
- Address
- Email address
- Phone number
- Payment details (processed securely through third-party gateways)
Purpose of Data Processing
Personal data is used exclusively for the following purposes:
- Order processing and fulfilment
- Shipping and delivery notifications
- Customer support
- Promotional communications only when the customer has given explicit consent
Data Protection & Security
We use SSL encryption and advanced security measures to safeguard all personal information.
Payment data is never stored on our servers and is processed securely by certified payment providers.
Data Sharing
Personal data may be shared only with:
- Logistics partners (for delivery purposes)
- Payment service providers (for billing and transaction processing)
These entities receive only the data strictly necessary to fulfil their service.
Customer Rights
In accordance with GDPR, customers have the right to:
- Access their personal data
- Request rectification of inaccurate information
- Request deletion of their data
- Request data portability
- Withdraw consent for promotional communications at any time
Example
If a customer requests to have their account deleted, we will process and complete the request within 30 working days, in line with GDPR requirements.